Privacy policy
Last updated: November 2026
Akoya Solutions Sàrl attaches great importance to protecting your personal data. This policy explains which data we process when you use this website, for what purpose and what your rights are, in accordance with the Swiss Federal Act on Data Protection (FADP).
1. Controller
Akoya Solutions Sàrl, Chemin des Cerisiers 3b, 1806 St-Légier-La Chiésaz, Switzerland – info@akoya-solutions.ch – +41 21 944 99 12.
2. Data collected
- Contact form: first name, last name, company (optional), email, phone (optional), subject and message. This data is used solely to process your request.
- Contact by email, phone or WhatsApp: the information you send us. Using WhatsApp involves processing by Meta Platforms under its own terms.
- Technical data: the host records technical logs (IP address, date, pages viewed) required for the security and proper functioning of the website.
3. Purposes and basis of processing
We process your data to answer your requests, prepare quotes, carry out our assignments, keep the website secure and, if you agree, measure its audience. We do not sell or rent your data.
4. Recipients and transfers
The website is hosted in Switzerland by Infomaniak Network SA. Some third-party services, used only when necessary or with your consent, may involve a transfer of data outside Switzerland: Google (reCAPTCHA to protect the form, YouTube, Google Maps, Google Analytics) and Meta (WhatsApp).
5. Cookies and third-party services
On your first visit, a banner allows you to accept, refuse or customise non-essential cookies. You can change your choice at any time via the “Cookie settings” link at the bottom of the page.
| Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| akoya_consent | Akoya Solutions | Stores your cookie choices. | 6 months | Necessary |
| Google reCAPTCHA | Google Ireland Ltd. | Protects the contact form against spam (loaded only on the form, if enabled). | Session to 6 months | Necessary |
| _ga, _ga_* | Google Analytics | Anonymised audience measurement (only if a Google Analytics ID is configured). | Up to 2 years | Analytics |
| YouTube | Google Ireland Ltd. | Playback of embedded videos (privacy-enhanced mode). | Up to 6 months | External content |
| Google Maps | Google Ireland Ltd. | Display of the location map. | Up to 6 months | External content |
6. Retention period
Messages received via the form are kept for as long as necessary to process your request and follow up on the relationship, then deleted, subject to legal retention obligations.
7. Security
We take appropriate technical and organisational measures to protect your data (encrypted connection, restricted access, backups).
8. Your rights
You may request access to your data, its rectification or deletion, and object to certain processing by writing to info@akoya-solutions.ch. You may also contact the Federal Data Protection and Information Commissioner (FDPIC).
9. Changes
We may amend this policy at any time. The version published on this website is authoritative.